Thank you for shopping with Orugallu Origins. We take pride in preparing our products fresh in small batches only after receiving your order. Please review our shipping policy below.
Order Processing Time
All orders are prepared fresh after they are placed. Orders are typically processed and dispatched within 2–3 business days.
Orders are processed and shipped from Monday to Saturday, excluding public holidays.
Shipping Charges
- Free shipping on orders above ₹999.
- A shipping charge of ₹100 applies to orders below ₹999.
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Estimated Delivery Time
Once dispatched, estimated delivery times are:
- Telangana: 3–5 business days
- Rest of India: 4–7 business days
Please note that delivery timelines are estimates and may vary depending on your location and courier operations.
Order Tracking
Once your order has been shipped, tracking information will be shared with you via WhatsApp using the contact number provided during checkout.
Delivery Delays
While we strive to deliver all orders within the estimated timeframes, delays may occasionally occur due to factors beyond our control, including adverse weather conditions, natural disasters, public holidays, festivals, transportation disruptions, or courier service delays.
We appreciate your patience and understanding in such situations.
Serviceability
If your delivery location is not serviceable by our courier partners, we reserve the right to cancel the order and issue a full refund to the original payment method.
International Shipping
We currently ship within India only and do not offer international shipping at this time.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: support@orugalluorigins.in
WhatsApp: +91 9182639993
