Privacy policy

Last Updated: June 8, 2026

Orugallu Origins (“we,” “our,” or “us”), operated by M/J Enterprises, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or otherwise interact with our services.

Business Information

Business Name: M/J Enterprises (Operating as Orugallu Origins)

Website: OrugalluOrigins.in

Business Address:

11-18-574/1/A
Vivekananda Colony, Road No. 7
Kashibugga, Warangal
Telangana – 506002
India

Email: support@orugalluorigins.in

WhatsApp: +91 9182639993

Information We Collect

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address

Order Information

Products purchased
Order history
Payment status
Transaction details

Account Information

If you create an account with us, we may collect:

Login credentials
Saved addresses
Preferences and settings

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Website usage information
Pages visited and interactions

How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange product delivery
Provide customer support
Send order confirmations and shipping updates
Respond to inquiries and requests
Improve our website and customer experience
Detect and prevent fraud or misuse
Comply with legal obligations
Send promotional emails, offers, and product updates (where permitted)

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

Remember your preferences
Maintain shopping cart functionality
Analyze website performance
Improve user experience
Support advertising and marketing activities

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Advertising and Analytics

We may use advertising and analytics tools, including:

Meta (Facebook) Pixel
Shopify analytics
Other analytics or marketing tools that may be implemented in the future

These tools help us understand website performance, improve customer experience, and measure the effectiveness of our marketing efforts.

Third-Party Services

To operate our business and provide our services, we may share necessary information with trusted third-party service providers, including:

Shopify
Payment gateway providers
Courier and shipping partners
Marketing and analytics service providers
Government authorities when required by law

We may share necessary customer information with courier partners for order fulfillment and delivery, payment gateway providers for payment processing, and service providers who assist in operating our business. These parties are authorized to use the information only for the purpose of providing their services.

Relationship with Shopify

Our website is hosted and powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

When you visit our website, place an order, create an account, or interact with our services, certain information may be collected and processed by Shopify on our behalf to facilitate website functionality, order processing, payment processing, security, analytics, and other operational services.

Shopify may store and process information in accordance with its own privacy practices. For more information, please review Shopify’s Privacy Policy at:

https://www.shopify.com/legal/privacy

By using our website, you acknowledge that certain information may be processed through Shopify as necessary to provide our services.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Customer Accounts

Customers may create an account on our website to manage orders and save information for future purchases.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Product Reviews

Customers may submit reviews, ratings, and feedback regarding products purchased from our website.

By submitting such content, you grant us permission to display, publish, and use the content on our website and marketing materials, provided such use complies with applicable laws.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Data Retention

We retain customer information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our policies

Your Rights

Subject to applicable laws, you may contact us to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information where legally permissible
Withdraw consent for marketing communications

We will make reasonable efforts to respond to such requests in accordance with applicable law.

Third-Party Links

Our website may contain links to external websites or services operated by third parties.

We are not responsible for the privacy practices, content, or policies of such third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page along with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us: